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Twin Brotherhead Door Logo .webp

845 793 0100

845 793 0100

Twin Brotherhead Door Logo .webp

845 793 0100

At Twin Overhead Door Inc., we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We are continuously working to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. Our goal is to provide an inclusive and user-friendly experience for everyone.

If you encounter any difficulty accessing any part of our site or have questions regarding accessibility, please don’t hesitate to contact us. You can reach us at 845-793-0100 or via email at twinoverheaddoor@gmail.com. We are committed to assisting you and will work to ensure that your needs are met.

Accessibility Statement

At Twin Overhead Door Inc., we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We are actively working to improve the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. Our goal is to provide a seamless and user-friendly experience for everyone.

If you encounter any difficulty accessing any part of our site or have any questions regarding accessibility, please contact us at 845-793-0100

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

To ensure that our website is accessible to all users, we have implemented the following features:

  • lt Text for Images – All images on our site include descriptive alt text for screen reader users, providing context and information about the images.

  • Keyboard Navigation – Our website is fully navigable using only a keyboard. You can move between sections, interact with forms, and access content without needing a mouse.

  • High Contrast Text – We ensure that text has a high contrast with the background, making it easier to read for users with visual impairments.

  • Accessible Forms – All form fields are clearly labeled, allowing screen readers and keyboard users to easily fill them out.

  • Mobile-Friendly Design – The website is fully responsive and works across all screen sizes, ensuring that it remains accessible on smartphones and tablets.

  • Captions for Multimedia – Any video or multimedia content on the site includes captions or transcripts to support users with hearing impairments.

  • Error Identification for Forms – Our forms provide clear error messages and highlight fields that need correction, making it easier to complete them accurately.

  • Screen Reader Compatibility – Our website has been tested for compatibility with screen readers such as NVDA, JAWS, and VoiceOver, ensuring that visually impaired users can navigate our content.

Declaration of partial compliance 

While we strive to make every part of our website accessible, some third-party content or services integrated into our site may not fully comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These third-party elements may include embedded videos, forms, and other content outside of our control.

We are actively working with these third-party providers to improve their accessibility features and bring them into full compliance with accessibility standards. In the meantime, if you encounter any accessibility issues with third-party content, please contact us directly, and we will assist you in navigating or providing alternative solutions.

Accessibility arrangements in the organization 

At Twin Overhead Door Inc., we are committed to creating an inclusive environment for both our customers and employees. We have implemented various accessibility arrangements within our organization to ensure everyone has equal access to services and opportunities:

  1. Assistive Technologies – We provide assistive technologies and tools to employees who need them, ensuring they can perform their tasks effectively and independently.

  2. Training for Staff – Our team receives regular training on accessibility awareness, including how to assist customers with disabilities and ensure an inclusive experience both in-person and online.

  3. Accessible Customer Service – We offer multiple ways for customers with accessibility needs to reach us, including via phone, email, and our website. Our team is trained to provide assistance to those who need it.

  4. Workplace Accessibility – Our physical office space is designed to be accessible to all employees and visitors, including those with mobility impairments.

We are continuously evaluating and improving our accessibility arrangements to ensure they align with industry best practices and legal requirements.

Requests, issues, and suggestions

At Twin Overhead Door Inc., we are committed to providing an accessible experience for everyone. If you have any issues accessing any part of our website or would like to make suggestions for improving its accessibility, we welcome your feedback.

Requests for Assistance: If you need help accessing any content on our site or require additional support, please don’t hesitate to reach out. We are happy to assist you.

Report Accessibility Issues: If you encounter any barriers while using our website, we encourage you to let us know so we can address them promptly and effectively.

Suggestions for Improvement: We are always looking for ways to improve our accessibility and would appreciate any suggestions you have. Your feedback is invaluable in helping us create a more inclusive experience.

How to Contact Us:

We take your feedback seriously and will work diligently to address any requests, issues, or suggestions related to accessibility. Thank you for helping us enhance the user experience for everyone.

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